Here at JGA we are committed to protecting and preserving the privacy of visitors when they visit our website, or when they communicate electronically with us.
Information we collect
We receive, collect and store any information you enter on our website or provide to us in any other way. We may use software tools (e.g. Google Analytics) to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, telephone numbers via our contact form should you choose to email us from our website.
How this information is collected
When you visit our website and /or send us an enquiry email using our contact form on this site, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Any email you send to us via our website contact form is securely encrypted. You can confirm our site is secure by the use of 'http over SSL' feature given the presence of the padlock symbol next to the address bar and by the 'https://' acronym before our website address.
Why we collect this information
We collect such non-personal and personal Information for the following purposes:
To provide and operate our services;
To provide potential clients with ongoing assistance and professional support;
To be able to contact our visitors and users with general or personalised service-related information.
To comply with any applicable laws and regulations.
How we store your information
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to advertise our professional services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall, as do we.
Communication with site users
JGA will only contact you should you request further information and or a quotation for professional services following the submission of an email or telephone enquiry to us. We will contact you to discuss your requirements in respect of our professional services that may be provided to you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Our cookies will have the file names listed below.
Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
Third party links
Our website may contain links to third party websites. Every website you visit should have their own Privacy Policies that you can check. As you would expect JGA accept no responsibility or liability for third party policies whatsoever as these are beyond our control.
Disclosing your information
JGA will never disclose your personal data to anyone else except where we are required to do so or permitted to do by law. If you engage us to undertake professional services for you, such a requirement to disclose relevant personal data could be, for example, in the service of notices under Statutory legislation, or in the course of making Statutory applications on your behalf.
Your right to be forgotten
If you do not want us to retain your data anymore, please contact us via email at email@example.com or should you prefer to do this in writing, to our Norwich office address that may be found at the bottom of this page.
If we have not undertaken professional instructions for you, then we will securely destroy all personal data held via the erasing of emails containing your data; or if we have printed off your contact email, all printed papers containing your personal data will be securely shredded internally to DIN 66399 level 4 which is recommended for 'highly sensitive documents and personal data subject to high protection requirements'.
If we have provided professional services to you as part of a business transaction prior to your request to be forgotten, then we advise that we are entitled to retain your data.
Questions and your contact information
If you would like to: access, correct or amend any personal information we have about you, you are invited to contact us at firstname.lastname@example.org or should you prefer to do this in writing, to our Norwich office address that may be found below.